Privacy Policy

Effective Date: March 6, 2025

Long Health and Wellness ("we," "us," or "our") values your privacy and is committed to protecting your personal and health information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, longhealthandwellness.com or use our services.

1. Information We Collect

We collect different types of information, including:

A. General Personal Information

Name
Email address
Phone number
Mailing address
Payment information (if you purchase services or products)

B. Health Information (Protected Health Information - PHI)

If you book consultations, complete health intake forms, or use any telehealth services, we may collect health-related information such as:

Medical history
Current symptoms or conditions
Medications
Health insurance information (if applicable)

2. How We Use Your Information

We use the information we collect to:

Provide services, including health consultations and wellness programs
Schedule and confirm appointments
Respond to your inquiries
Process payments and send receipts
Improve our website and services
Comply with legal obligations, including HIPAA requirements where applicable

3. HIPAA and Your Health Information

If you are a patient or client of Long Health and Wellness, any health information you provide to us is subject to HIPAA (Health Insurance Portability and Accountability Act) and similar state privacy laws. This means we must:

Only use your health information for treatment, payment, and healthcare operations.
Obtain authorization for certain disclosures, such as marketing.
Give you access to your records if you request them.
Safeguard your health information with appropriate security measures.

You will receive a separate Notice of Privacy Practices when you become a client, which provides more details on how we handle your health data under HIPAA.

4. Sharing Your Information

We do not sell your personal or health information. We may share information in the following cases:

With service providers who assist with scheduling, payment processing, email communication, and website hosting.
With healthcare professionals involved in your care (with your permission).
When legally required, such as in response to subpoenas or government investigations.
To protect the rights, safety, or property of Long Health and Wellness or others.

5. Cookies and Website Tracking

Our website uses cookies and similar technologies to enhance your browsing experience. These cookies may collect:

IP address
Browser type
Pages visited
Date and time of visit

You can disable cookies in your browser settings, but some website features may not function properly.

6. Data Security

We use reasonable safeguards to protect both personal and health information, including secure servers, encryption, and access controls. However, no system is completely secure, so we encourage you to avoid sending sensitive health data via regular email.

7. Your Rights

Depending on your relationship with us and your location, you may have rights including:

Accessing your personal or health information
Requesting corrections to your records
Asking for restrictions on certain uses/disclosures
Receiving an accounting of disclosures (who we’ve shared your PHI with)
Withdrawing consent for marketing emails

To exercise these rights, contact us at:

Long Health and Wellness
Email: longhealthwellness@gmail.com
Phone: 980-272-0061

8. Children’s Privacy

We do not knowingly collect personal or health information from children under 13 without parental consent. If you believe we have collected such information, please contact us to request deletion.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review the privacy policies of any third-party sites you visit.

10. Changes to This Policy

We may update this Privacy Policy periodically. The effective date at the top will indicate the most recent revision. Significant changes will be highlighted on our website.

11. Contact Us

For questions, requests, or concerns about this Privacy Policy, contact us at:

Long Health and Wellness
Email: longhealthwellness@gmail.com
Phone: 980-272-0061
Website: longhealthandwellness.com